Mercado Pago · status_detail

What rejected_by_bank means in Mercado Pago

Payment status: rejected

Short answer

The bank rejected the operation. The documentation gives no reason.

If you are the buyer

Contact your bank to find out why, or pay with another payment method.

If you are the seller

Offer the buyer another payment method.

If you are the developer

General engineering advice (not from Mercado Pago's documentation): Show a neutral message and let the buyer choose another payment method.

Source

The meaning comes from the Mercado Pago developer documentation, verified on 2026-11-04. Buyer and seller steps follow from it; developer notes are general engineering practice, not Mercado Pago documentation.

Payment creation results (Mercado Pago)