Mercado Pago · status_detail

What cc_rejected_high_risk means in Mercado Pago

Payment status: rejected

Short answer

The payment was rejected. The documentation gives no reason; it recommends choosing another payment method, preferably a cash one.

If you are the buyer

Choose another payment method. Mercado Pago recommends a cash payment method.

If you are the seller

Offer the buyer another payment method, ideally a cash one. The documentation does not explain the rejection, so there is nothing to appeal or fix from this code.

If you are the developer

General engineering advice (not from Mercado Pago's documentation): Do not retry the same card automatically. Send the buyer back to the payment method selection and make cash methods available if your checkout supports them. Do not make up a reason for the buyer.

Source

The meaning comes from the Mercado Pago developer documentation, verified on 2026-11-04. Buyer and seller steps follow from it; developer notes are general engineering practice, not Mercado Pago documentation.

Payment creation results (Mercado Pago)

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