Mercado Pago · status_detail

What cc_rejected_other_reason means in Mercado Pago

Payment status: rejected

Short answer

The payment method did not process the payment. The documentation does not give a more specific reason.

If you are the buyer

The documentation gives no action for this code. A common step is to try another card or payment method.

If you are the seller

There is nothing you can fix from this code alone. Offer the buyer another payment method.

If you are the developer

General engineering advice (not from Mercado Pago's documentation): Show a neutral message, let the buyer pick another payment method, and log the full payment response so you can spot patterns.

Source

The meaning comes from the Mercado Pago developer documentation, verified on 2026-11-04. Buyer and seller steps follow from it; developer notes are general engineering practice, not Mercado Pago documentation.

Payment creation results (Mercado Pago)